Terms of service

Terms of Service

These Terms of Service apply to your use of the Painzorb website and any purchases made through www.painzorb.co.nz. By accessing our website or placing an order, you agree to these terms.

Use of our website

You agree to use this website for lawful purposes only. You must not misuse the website, interfere with its operation, or attempt to access it using automated systems without our permission.

Product information

We aim to provide accurate product descriptions and information. However, we do not guarantee that all content on the website is error-free, complete, or current. Product information is provided for general information purposes only and is not intended as medical advice.

Our topical products are intended for external use only. Individual results may vary.

Orders and payments

All prices are shown in New Zealand dollars unless otherwise stated. We reserve the right to change prices, products, or availability at any time without notice.

By placing an order, you confirm that the information you provide is accurate and that you are authorised to use the payment method. Orders may be cancelled or refunded if we are unable to fulfil them.

Shipping and delivery

We aim to dispatch orders promptly. Delivery times are estimates only and may vary due to factors outside our control. We are not responsible for delays once an order has been handed to the courier.

Returns and refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy, which forms part of these Terms of Service.

Intellectual property

All content on this website, including text, images, branding, and logos, is owned by or licensed to Painzorb. You may not copy, reproduce, or use our content without our written permission.

Limitation of liability

To the extent permitted by law, Painzorb is not liable for any indirect or consequential loss arising from your use of this website or our products. Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act.